Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

All Systems Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

Origin Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Stream Operational

Carbon Manager Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

TripDirect Operational

Transportation Manager Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

Confirm Operational

Confirm OnDemand UK&I Operational

Confirm OnDemand US Operational

Confirm OnDemand APAC Operational

Dude Intelligence Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Brightly Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

TheWorxHub - Latency

Resolved - This incident has been resolved.
Jan 20, 16:14 EST

Update - We are continuing to investigate this issue.
Jan 20, 16:14 EST

Investigating - Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Jan 20, 14:28 EST

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

SchoolDude Scheduled Maintenance

Completed - The scheduled maintenance has been completed. Access to SchoolDude products is restored. If you need assistance or more information, please contact Support at 1-877-655-3833 or support@brightlysoftware.com.
Jan 10, 10:10 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 00:15 EST

Scheduled - Brightly Software will be performing scheduled maintenance on Friday, January 9th beginning at 10:00 PM ET to approximately 4:00pm ET on Saturday, January 10th. Access to SchoolDude products will be unavailable during this time. We apologize for any inconvenience this might cause. If you need assistance or more information, please contact Support at 1-877-655-3833 or support@brightlysoftware.com.
Jan 10, 00:09 EST