Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

All Systems Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

Origin Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Stream Operational

Carbon Manager Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

TripDirect Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

Confirm Operational

Confirm OnDemand UK&I Operational

Confirm OnDemand US Operational

Confirm OnDemand APAC Operational

Dude Intelligence Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Brightly Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 17, 2025

Asset Essentials Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 17, 05:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 22:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 16, 10:08 EDT

Scheduled - Brightly Software is performing scheduled maintenance on Tuesday, September 16th from 10pm EST through Wednesday, September 17th at 5am EST. During this time, Asset Essentials users may experience interruptions in service.

For real-time information and to track the status this maintenance, please continue to follow this status page. If you have any questions, please contact our Legendary Support team at support@brightlysoftware.com.

We apologize for any inconvenience and appreciate your patience while we continue to invest in improving your experience with our products.
Sep 16, 10:08 EDT

Sep 16, 2025

TheWorxHub - Sites Not Loading within Senior Living

Resolved - This incident has been resolved.
Sep 16, 16:30 EDT

Investigating - Our team is currently investigating an issue with sites not loading within Senior Living in TheWorxHub. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
Sep 16, 16:11 EDT

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.