Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

All Systems Operational
Dude Intelligence Operational
Energy Management Operational
Energy Manager Operational
UtilityDirect Operational
Stream Operational
Event Management Operational
Event Manager Operational
Facility Schedule Operational
FSDirect Operational
FSAutomation Operational
TripDirect Operational
IT Asset Management Operational
Help Desk Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
TheWorxHub Operational
TheWorxHub - Senior Living USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Senior Living Canada Operational
Work and Asset Management Operational
Asset Essentials Operational
MaintenanceDirect Operational
PMDirect Operational
Planned Maintenance Operational
Work Order Operational
Zion.Web Operational
Maintenance Manager Operational
Mobile311 Operational
CapitalForecastDirect Operational
Critical Alarm Automation Operational
SchoolDude WorkCenter Operational
Capital Forecast Operational
Critical Alarm Operational
FacilityDude Work Center Operational
InventoryDirect Operational
Inventory Wireless Operational
Inventory Operational
Asset Essentials Analytics Operational
Origin Operational
MySchoolBuilding Operational
MyFacilityDude Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - This incident has been resolved.
Jun 17, 14:20 EDT
Update - We are continuing to investigate this issue.
May 23, 09:38 EDT
Investigating - Our team is monitoring an intermittent issue impacting the ability to enter, edit, or approve events in Event Manager. The team is working to address this issue and restore functionality as quickly as possible.
May 21, 14:57 EDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Resolved - This incident has been resolved.
Jun 11, 08:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 7, 12:19 EDT
Identified - Brightly will be performing critical maintenance on June 7th at 11:25 AM EST and ending at 11:45 AM EST. During this period, TheWorxHub sites may be unavailable. We apologize for this inconvenience and will notify you once maintenance is complete.
Jun 7, 11:26 EDT
Update - Our teams are currently engaged in a thorough investigation of the issue causing slowness in TheWorxHub.

We have developed a fix, which is undergoing rigorous testing procedures. Once all testing is completed and the fix is verified, we will promptly release it to address the issue. We understand the inconvenience this may have caused you and sincerely apologize for any disruption to your experience.

Jun 7, 10:43 EDT
Investigating - Our team is currently investigating slowness within TheWorxHub. This issue is a high priority for us, and we are actively working towards finding a resolution. Please continue to follow this page for updates.
Jun 7, 07:59 EDT
Completed - The scheduled maintenance has been completed.
Jun 11, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 EDT
Scheduled - Brightly will be performing critical maintenance on June 10th beginning at 10pm EST. During this period, TheWorxHub Senior Living sites may be unavailable. We apologize for any inconvenience and will notify you once maintenance is complete.
Jun 10, 19:59 EDT
Jun 10, 2024
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024