Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

Update - While the change has been fully implemented, DNS updates can take some time to fully propagate, so some users may continue to see intermittent access issues for up to another 24 hours. If you are still experiencing any problems, try again using this link https://login.myschoolbuilding.com/msb or accessing the page using an incognito browser.

If you need further assistance, please contact us at support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.

Feb 12, 2026 - 10:24 EST
Monitoring - We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
Feb 11, 2026 - 14:08 EST
Work and Asset Management Operational
Asset Essentials Operational
MaintenanceDirect Operational
PMDirect Operational
Planned Maintenance Operational
Work Order Operational
Zion.Web Operational
Maintenance Manager Operational
Mobile311 Operational
CapitalForecastDirect Operational
Critical Alarm Automation Operational
SchoolDude WorkCenter Operational
Capital Forecast Operational
Critical Alarm Operational
FacilityDude Work Center Operational
InventoryDirect Operational
Inventory Wireless Operational
Inventory Operational
Asset Essentials Analytics Operational
Origin Operational
TheWorxHub Operational
TheWorxHub - Senior Living USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Senior Living Canada Operational
Energy Management Operational
Energy Manager Operational
UtilityDirect Operational
Stream Operational
Carbon Manager Operational
Event Management Operational
Event Manager Operational
Facility Schedule Operational
FSDirect Operational
FSAutomation Operational
TripDirect Operational
Transportation Manager Operational
IT Asset Management Operational
Help Desk Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
Confirm Operational
Confirm OnDemand UK&I Operational
Confirm OnDemand US Operational
Confirm OnDemand APAC Operational
Dude Intelligence Operational
MySchoolBuilding Operational
MyFacilityDude Operational
Brightly Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 12, 2026

Unresolved incident: MySchoolBuilding - Login Issue.

Feb 11, 2026
Resolved - We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
Feb 11, 12:19 EST
Update - Our team is continuing to investigate an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Feb 11, 11:06 EST
Update - Our team is continuing to investigate an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Feb 11, 10:02 EST
Investigating - Our team is currently investigating an issue preventing access to MySchoolBuilding. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Feb 11, 08:32 EST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - This incident has been resolved.
Feb 3, 13:31 EST
Investigating - Our team is currently investigating an issue when accessing Origin. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience. Please contact origin.support@brightlysoftware.com if you have any questions.
Feb 3, 12:44 EST
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.