Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

Delayed Email Responses from Brightly Software

Investigating - Please be aware that Brightly Software employees are going through an email migration so email replies may be delayed. If you need help, please call 877-655-3833 or use in product chat for immediate assistance.
Oct 24, 2023 - 08:45 EDT

Community Development Operational

SmartGov Operational

ATS Operational

Dude Intelligence Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Stream Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

Facility Schedule Operational

TripDirect Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

Safety Operational

CrisisManager Operational

Safety Center Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

ConnectGIS Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2023

No incidents reported today.

Dec 5, 2023

SmartGov - Queued Jobs Issue

Resolved - The issue impacted Queued jobs has been resolved. Thank you for your patience.
Dec 5, 08:13 EST

Investigating - Our team is currently investigating an issue impacting Queued Jobs in SmartGov. This is being investigated as a top priority. We will work to have a resolution as quickly as possible. Thank you for your patience!
Dec 4, 13:03 EST

Dec 4, 2023

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

PM schedules not generating work orders in Asset Essentials

Resolved - This issue is now resolved and all PM schedules are generating work orders at this time. Thank you for your patience!
Nov 30, 11:06 EST

Investigating - Our team is currently investigating an issue with PM's not generating within Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!
Nov 30, 09:22 EST

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.