Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

All Systems Operational

Dude Intelligence Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Stream Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

TripDirect Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

Origin Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

Brightly Software Support emails not being received

Resolved - We have resolved the issue with support related emails not being delivered to our mailboxes. New emails sent in after 12:30PM EST will be delivered as usual. We apologize for the inconvenience that this caused.

IMPORTANT! If you sent an email to support or replied to a support case email during the outage (9/24/2024 at 9:00AM EST - 9/25/2024 at 12:30PM EST) your email was not delivered. We are working to recover these messages, but if possible, please resend any requests or replies to us at your earliest convenience. Thank you for your understanding.
Sep 25, 13:06 EDT

Investigating - Please be aware that we are currently investigating an issue where emails from clients to our support email addresses are not being received. We are working this as a top priority and hope to have it resolved as quickly as possible. If you need help from support, please call 877-655-3833 or use the in product chat feature. We apologize for the inconvenience and will continue to post updates on this page.
Sep 25, 07:24 EDT

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.