Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

All Systems Operational

Dude Intelligence Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Stream Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

TripDirect Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

Origin Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Brightly Academy Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 13, 2025

No incidents reported today.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

Energy Manager - 'Incorrect Syntax' error when exporting

Resolved - This issue has been resolved. Thank you for your patience.
Jan 10, 16:58 EST

Identified - We have identified the root cause of the issue and our team is actively working on implementing a fix. We appreciate your patience and understanding during this time. Thank you for your continued support!
Jan 9, 14:40 EST

Investigating - We are currently investigating an issue with users receiving an 'incorrect syntax' error when trying to export through Data Export and Custom Reports options. This is a top priority and are working to resolve as quickly as possible. We will continue to post updates on this page.
Jan 9, 11:07 EST

Jan 9, 2025

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

FacilityDude Single Sign On Login Issue

Resolved - This issue has been resolved. Thank you for your patience. Please reach out to support@brightlysoftware.com if you have any questions.
Jan 3, 11:15 EST

Investigating - Our team is currently investigating an issue impacting the ability to log into FacilityDude products for users who use Single Sign On. This is a top priority and are working to resolve as quickly as possible. We will continue to post updates on this page.
Jan 3, 10:38 EST

Jan 2, 2025

No incidents reported.

Jan 1, 2025

No incidents reported.

Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.