Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

Update - We are continuing to investigate an issue impacting some of our products. The issue seems to be related to the global CrowdStrike outage that is impacting many companies worldwide. We will provide the next update as more information becomes available. Please continue to follow this page for updates.
Jul 19, 2024 - 16:30 EDT
Update - We are continuing to investigate an issue impacting some of our products. The issue seems to be related to the global CrowdStrike outage that is impacting many companies worldwide. We will provide the next update as more information becomes available. Please continue to follow this page for updates.
Jul 19, 2024 - 12:11 EDT
Update - We are continuing to investigate this issue.
Jul 19, 2024 - 10:54 EDT
Update - We are investigating an issue impacting the majority of our products. The issue seems to be related to the global CrowdStrike outage that is impacting many companies worldwide. We will provide the next update as more information becomes available. Please continue to follow this page for updates.
Jul 19, 2024 - 10:35 EDT
Update - We are investigating an issue effecting all of our products. The issue seems to be related to global Crowdstrike outage that is impacting many companies worldwide. We will provide the next update as more information becomes available
Jul 19, 2024 - 08:28 EDT
Investigating - We are investigating an issue effecting all of our products. The issue seems to be related to global Crowdstrike outage that is impacting many companies worldwide. We will provide the next update as more information becomes available
Jul 19, 2024 - 03:51 EDT
Dude Intelligence Major Outage
Energy Management Major Outage
Energy Manager Operational
UtilityDirect Major Outage
Stream Major Outage
Event Management Major Outage
Event Manager Operational
Facility Schedule Major Outage
FSDirect Major Outage
FSAutomation Major Outage
TripDirect Major Outage
IT Asset Management Major Outage
Help Desk Major Outage
Incident Major Outage
Insight Major Outage
Mobile Device Management Major Outage
TheWorxHub Operational
TheWorxHub - Senior Living USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Senior Living Canada Operational
Work and Asset Management Major Outage
Asset Essentials Operational
MaintenanceDirect Major Outage
PMDirect Major Outage
Planned Maintenance Major Outage
Work Order Major Outage
Zion.Web Major Outage
Maintenance Manager Major Outage
Mobile311 Major Outage
CapitalForecastDirect Major Outage
Critical Alarm Automation Major Outage
SchoolDude WorkCenter Major Outage
Capital Forecast Major Outage
Critical Alarm Major Outage
FacilityDude Work Center Major Outage
InventoryDirect Major Outage
Inventory Wireless Major Outage
Inventory Major Outage
Asset Essentials Analytics Operational
Origin Major Outage
MySchoolBuilding Major Outage
MyFacilityDude Major Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 19, 2024

Unresolved incident: Brightly Impacted by CrowdStrike Outage.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Resolved - This incident has been resolved.
Jul 8, 10:59 EDT
Investigating - Our team is investigating an issue impacting the ability to enter, edit, or approve Events using Categories in Event Manager. If Categories are removed and added back, you should be able to submit or process the event successfully. We apologize for this inconvenience and are working to resolve the issue as quickly as possible. Please contact support@brightlysoftware.com with any questions.
Jul 3, 11:05 EDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.