Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

All Systems Operational

Work and Asset Management Operational
Asset Essentials Operational
MaintenanceDirect Operational
PMDirect Operational
Planned Maintenance Operational
Work Order Operational
Zion.Web Operational
Maintenance Manager Operational
Mobile311 Operational
CapitalForecastDirect Operational
Critical Alarm Automation Operational
SchoolDude WorkCenter Operational
Capital Forecast Operational
Critical Alarm Operational
FacilityDude Work Center Operational
InventoryDirect Operational
Inventory Wireless Operational
Inventory Operational
Asset Essentials Analytics Operational
Origin Operational
TheWorxHub Operational
TheWorxHub - Senior Living USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Senior Living Canada Operational
Energy Management Operational
Energy Manager Operational
UtilityDirect Operational
Stream Operational
Event Management Operational
Event Manager Operational
Facility Schedule Operational
FSDirect Operational
FSAutomation Operational
TripDirect Operational
IT Asset Management Operational
Help Desk Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
Confirm Operational
Confirm OnDemand UK&I Operational
Confirm OnDemand US Operational
Confirm OnDemand APAC Operational
Dude Intelligence Operational
MySchoolBuilding Operational
MyFacilityDude Operational
Brightly Academy Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 19, 2025

No incidents reported today.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - This issue has been resolved. Thank you for your patience. If you have any questions, please reach out to energysupport@brightlysoftware.com.
Apr 16, 16:25 EDT
Update - Our team continues to investigate the issue impacting the ability to view and enter bill data in Energy Manager when working in Google Chrome. Until this issue is resolved, please continue leveraging the workaround of utilizing a Firefox or Edge web browser. This has been escalated as a top priority, and we are working to have a resolution for you as quickly as possible. Thank you for your patience while we work to resolve this issue.
Apr 8, 08:34 EDT
Update - Our team is still working to identify the root cause of the issue impacting the ability to view and enter bill data in Energy Manager when working in Google Chrome. Until this issue is resolved, please continue leveraging the workaround of utilizing a Firefox or Edge web browser. Thank you for your patience while we work to resolve this issue.
Mar 31, 08:48 EDT
Investigating - Our team is investigating an intermittent issue resulting in a blank screen upon viewing and entering utility bill data in Energy Manager. This issue is impacting users working in Google Chrome and is being investigated as a top priority. Until a resolution has been identified, the workaround is to access Energy Manager using a Firefox or Edge browser. Please contact energysupport@brightlysoftware.com with any questions.
Mar 27, 09:48 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025
Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025
Completed - The scheduled maintenance has been completed. We appreciate your patience while we continue to invest in improving your experience with our products.
Apr 5, 08:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 22:00 EDT
Scheduled - Brightly Software is performing infrastructure maintenance on Friday, April 4th from 10pm EST through Sunday, April 6th at 12pm EST. During this time, Event Manager will be unavailable.

For real-time information and to track the status of this maintenance, please continue to follow this status page. If you have any questions, please contact our Legendary Support team at support@brightlysoftware.com.

We apologize for any inconvenience and appreciate your patience while we continue to invest in improving your experience with our products.

Apr 4, 09:16 EDT