Status Page
The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.
More Info: Online Help | Data Security | Business Continuity
Update - Please be aware that Brightly Support is experiencing higher than normal case volume. If you need help resetting your password, please email your requests to support@brightlysoftware.com, rather than leaving voicemails. This will allow us to address your concerns more efficiently, minimizing any delays or missed messages.
Below are resources that may assist you in resetting your password:
SchoolDude clients (non-requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
Thank you for your patience.
May 22, 2023 - 14:02 EDT
Below are resources that may assist you in resetting your password:
SchoolDude clients (non-requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
Thank you for your patience.
May 22, 2023 - 14:02 EDT
Update - Please be aware that Brightly Support is continuing to experience higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links:
SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
May 15, 2023 - 10:23 EDT
SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
May 15, 2023 - 10:23 EDT
Investigating - Please be aware that Brightly Support is experiencing higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links:
SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
May 11, 2023 - 18:23 EDT
SchoolDude clients (non Requester role): https://community.brightlysoftware.com/s/article/SchoolDude-Resetting-your-password
SchoolDude Requesters: https://help.dudesolutions.com/Content/FAQ/Requester%20Login%20Help.htm
FacilityDude clients: https://community.brightlysoftware.com/s/article/FacilityDude-Resetting-your-password
May 11, 2023 - 18:23 EDT
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