The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.
Update - Please be aware that Brightly Support is experiencing higher than normal case volume. If you need help resetting your password, please email your requests to support@brightlysoftware.com, rather than leaving voicemails. This will allow us to address your concerns more efficiently, minimizing any delays or missed messages.
Below are resources that may assist you in resetting your password:
Thank you for your patience.
May 22, 2023 - 14:02 EDT
Update - Please be aware that Brightly Support is continuing to experience higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links:
Investigating - Please be aware that Brightly Support is experiencing higher than normal case volume. We are working as quickly as possible to respond to all support requests. Please continue to email support@brightlysoftware.com. If you need help with resetting you password, please use the following links:
Resolved -
This incident has been resolved.
Jun 2, 12:51 EDT
Investigating -
Our team is currently investigating an issue with work order generation from PM schedules. Please note that these work orders will automatically generate once we resolve this issue. We apologize for the inconvenience and will continue to provide updates on this page.
Jun 1, 09:08 EDT
Resolved -
This incident has been resolved.
May 30, 10:46 EDT
Update -
We are continuing to investigate this issue.
May 30, 10:45 EDT
Investigating -
Our team is currently investigating an issue with running reports in our SchoolDude applications. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.
May 30, 09:22 EDT