Brightly Software Status

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

All Systems Operational

Community Development Operational

SmartGov Operational

ATS Operational

Dude Intelligence Operational

Energy Management Operational

Energy Manager Operational

UtilityDirect Operational

Event Management Operational

Event Manager Operational

Facility Schedule Operational

FSDirect Operational

FSAutomation Operational

Facility Schedule Operational

TripDirect Operational

IT Asset Management Operational

Help Desk Operational

Incident Operational

Insight Operational

Mobile Device Management Operational

Safety Operational

CrisisManager Operational

Safety Center Operational

TheWorxHub Operational

TheWorxHub - Senior Living USA Operational

TheWorxHub - USA - Healthcare Operational

TheWorxHub - USA - Api Operational

TheWorxHub - Senior Living Canada Operational

Work and Asset Management Operational

Asset Essentials Operational

MaintenanceDirect Operational

PMDirect Operational

Planned Maintenance Operational

Work Order Operational

Zion.Web Operational

Maintenance Manager Operational

Mobile311 Operational

ConnectGIS Operational

CapitalForecastDirect Operational

Critical Alarm Automation Operational

SchoolDude WorkCenter Operational

Capital Forecast Operational

Critical Alarm Operational

FacilityDude Work Center Operational

InventoryDirect Operational

Inventory Wireless Operational

Inventory Operational

Asset Essentials Analytics Operational

MySchoolBuilding Operational

MyFacilityDude Operational

Stream Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

TheWorxHub - Login Issue

Resolved - This incident has been resolved. Thank you for your patience.
Sep 21, 10:31 EDT

Investigating - Our team is currently investigating an issue preventing access to TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as quickly as possibly. Thank you for your patience.
Sep 21, 10:03 EDT

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.

Sep 11, 2023

Errors Impacting SchoolDude Applications

Resolved - Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
Sep 11, 13:04 EDT

Update - Our deployment is currently taking longer than initially anticipated. We apologize for any inconvenience this may cause. Please continue to be aware that during this extended timeframe, you may encounter intermittent errors. We appreciate your patience and understanding as we work to resolve this issue as quickly as possible.
Sep 11, 11:20 EDT

Update - Our team has successfully identified the issue and will be implementing a fix between 10:00 AM and 11:00 AM EST. Please be aware that during this timeframe, you may encounter intermittent errors.
Sep 11, 10:09 EDT

Identified - Our team has successfully identified the issue and will be implementing a fix between 10:00 AM and 11:00 AM EST. Please be aware that during this timeframe, you may encounter intermittent errors.
Sep 11, 10:07 EDT

Investigating - "Our team is investigating an issue that is causing error messages while navigating through our SchoolDude applications. This problem is affecting multiple functionalities within the applications and is currently our highest priority for investigation."
Sep 11, 08:25 EDT