Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

Investigating - Please be aware that Brightly Software employees are going through an email migration so email replies may be delayed. If you need help, please call 877-655-3833 or use in product chat for immediate assistance.
Oct 24, 2023 - 08:45 EDT
Community Development Operational
SmartGov Operational
ATS Operational
Dude Intelligence Operational
Energy Management Operational
Energy Manager Operational
UtilityDirect Operational
Stream Operational
Event Management Operational
Event Manager Operational
Facility Schedule Operational
FSDirect Operational
FSAutomation Operational
Facility Schedule Operational
TripDirect Operational
IT Asset Management Operational
Help Desk Operational
Incident Operational
Insight Operational
Mobile Device Management Operational
Safety Operational
CrisisManager Operational
Safety Center Operational
TheWorxHub Operational
TheWorxHub - Senior Living USA Operational
TheWorxHub - USA - Healthcare Operational
TheWorxHub - USA - Api Operational
TheWorxHub - Senior Living Canada Operational
Work and Asset Management Operational
Asset Essentials Operational
MaintenanceDirect Operational
PMDirect Operational
Planned Maintenance Operational
Work Order Operational
Zion.Web Operational
Maintenance Manager Operational
Mobile311 Operational
ConnectGIS Operational
CapitalForecastDirect Operational
Critical Alarm Automation Operational
SchoolDude WorkCenter Operational
Capital Forecast Operational
Critical Alarm Operational
FacilityDude Work Center Operational
InventoryDirect Operational
Inventory Wireless Operational
Inventory Operational
Asset Essentials Analytics Operational
MySchoolBuilding Operational
MyFacilityDude Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023
Resolved - The issue impacted Queued jobs has been resolved. Thank you for your patience.
Dec 5, 08:13 EST
Investigating - Our team is currently investigating an issue impacting Queued Jobs in SmartGov. This is being investigated as a top priority. We will work to have a resolution as quickly as possible. Thank you for your patience!
Dec 4, 13:03 EST
Dec 4, 2023
Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - This issue is now resolved and all PM schedules are generating work orders at this time. Thank you for your patience!
Nov 30, 11:06 EST
Investigating - Our team is currently investigating an issue with PM's not generating within Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience!
Nov 30, 09:22 EST
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.