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MaintenanceDirect - Purpose Codes auto-populating on Work Orders

Incident Report for Brightly Software

Resolved

This issue has been resolved. Thank you for your patience. Please contact support@brightlysoftware.com if you have any questions.

Posted Apr 22, 2025 - 08:11 EDT

Investigating

Our team is investigating an issue where Purpose Codes are auto-populating and unable to be de-selected from Work Orders in MaintenanceDirect. New Work Orders will be created with the first Purpose Code in the list. You are able to change the Purpose Code to another value when needed. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.

Posted Apr 21, 2025 - 13:24 EDT

This incident affected: Work and Asset Management (MaintenanceDirect).