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TheWorxHub - Slowness and issues with adding Work Orders
Incident
Report for Brightly Software
Resolved
This incident has been resolved. Thank you for your patience during this time.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We are continuing to work on a fix for this issue.
Update
We are extending the emergency maintenance for TheWorxHub until further notice. During this time TheWorxHub will be unavailable. Please subscribe to our status page at status.brightlysoftware.com for real-time information during this maintenance window as well as any future status updates from TheWorxHub. If you have any questions, please contact our Legendary Support team at support@brightlysoftware.com.
Identified
TheWorxHub will have an emergency maintenance window on Tuesday, May 14th from 12:15 PM EST to 12:45 PM EST. During this time TheWorxHub will be unavailable. Please subscribe to our status page at status.brightlysoftware.com for real-time information during this maintenance window as well as any future status updates from TheWorxHub. If you have any questions, please contact our Legendary Support team at support@brightlysoftware.com.
Update
We are continuing to investigate this issue.
Investigating
Our team is currently investigating slowness and issues with adding work orders in TheWorxHub. This issue is a high priority for us, and we are actively working towards finding a resolution.
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - Senior Living Canada).
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