Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

Requesters Unable to Access HelpDesk
Incident Report for Brightly Software
This incident has been resolved.
Posted Apr 10, 2024 - 10:45 EDT
Our team is currently investigating an issue impacting Requester access to HelpDesk through the MySchoolBuilding page. The team is actively addressing this issue and working to restore functionality as quickly as possible. In the interim, you can log into HelpDesk by going to and select HelpDesk in the product drop down menu. We appreciate your patience and understanding during this process.
Posted Apr 10, 2024 - 09:24 EDT
This incident affected: IT Asset Management (Help Desk).