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TheWorxHub - Users experiencing slowness in the application
Incident
Report for Brightly Software
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
Brightly will be performing critical maintenance on June 7th at 11:25 AM EST and ending at 11:45 AM EST. During this period, TheWorxHub sites may be unavailable. We apologize for this inconvenience and will notify you once maintenance is complete.
Update
Our teams are currently engaged in a thorough investigation of the issue causing slowness in TheWorxHub.
We have developed a fix, which is undergoing rigorous testing procedures. Once all testing is completed and the fix is verified, we will promptly release it to address the issue. We understand the inconvenience this may have caused you and sincerely apologize for any disruption to your experience.
We have developed a fix, which is undergoing rigorous testing procedures. Once all testing is completed and the fix is verified, we will promptly release it to address the issue. We understand the inconvenience this may have caused you and sincerely apologize for any disruption to your experience.
Investigating
Our team is currently investigating slowness within TheWorxHub. This issue is a high priority for us, and we are actively working towards finding a resolution. Please continue to follow this page for updates.
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare).
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