Formerly Dude Solutions
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Event Manager - Error message when logging in

Incident Report for Brightly Software

Resolved

This issue has been resolved. Thank you for your patience. Please contact events.support@brightlysoftware.com if you have any questions.
Posted Mar 27, 2026 - 08:51 EDT

Monitoring

Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience! Please contact events.support@brightlysoftware.com if you have any questions.
Posted Mar 26, 2026 - 20:05 EDT

Update

We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Please contact events.support@brightlysoftware.com if you have any questions.
Posted Mar 26, 2026 - 14:13 EDT

Investigating

Our team is currently investigating an issue where users are getting an error message when logging into Event Manager. This is a top priority for our team and we hope to have a resolution soon. As a workaround for this issue, please refresh your screen after getting the error and you should be logged in. We apologize for the inconvenience and will continue to post updates on this page. Please contact events.support@brightlysoftware.com if you have any questions.
Posted Mar 26, 2026 - 10:29 EDT
This incident affected: Event Management (Event Manager).