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TheWorxHub - Trip Issue
Incident
Report for Brightly Software
Resolved
This incident has been resolved.
Update
We are seeing intermittent issues with saving trips. We've traced the errors back to our trip mapping service provider and are working with them to identify the root cause. This continues to remain a top priority and we are working to have a resolution as quickly as possible.
While this is an infrequent issue, if you are unable to save a trip we suggest trying again in 10 minutes, as we see this issue typically resolves itself. If you're continuing to have issues, please let our support team know (support@brightlysoftware.com). Thank you for your patience!
While this is an infrequent issue, if you are unable to save a trip we suggest trying again in 10 minutes, as we see this issue typically resolves itself. If you're continuing to have issues, please let our support team know (support@brightlysoftware.com). Thank you for your patience!
Investigating
Our team is currently investigating an error when adding a trip in TheWorxHub. This is being investigated as our top priority and we will work to have a resolution out as quickly as possible. Thank you for your patience.
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA).
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