Status Page
The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.
More Info: Online Help | Data Security | Business Continuity
Delayed SchoolDude E-mail Notifications
Incident
Report for Brightly Software
Resolved
This incident has been resolved. Thank you for your patience!
Monitoring
Our team has implemented a fix for this issue and emails are sending as expected. We will continue to monitor all systems. Thanks again for your patience!
Update
We continue to test measures to ensure email notifications send without delay. This is our top priority and we are working to get the fix out as soon as possible. Thank you for your patience while we work towards this resolution.
Update
Our team continues to test the fix for this issue to ensure optimal performance with email notifications. We apologize for the inconvenience and thank you for your patience. Please reach out to support@brightlysoftware.com if you have any questions.
Update
Our team continues to test the fix for this issue in order to provide a resolution as soon as possible. We apologize for the inconvenience and thank you for your patience. Please reach out to support@brightlysoftware.com if you have any questions.
Identified
Our team has identified the root cause for this issue and is testing the fix in order to provide a resolution as soon as possible. We apologize for the inconvenience and thank you for your continued patience. We will continue to post updates on this page and please reach out to support@brightlysoftware.com if you have any questions.
Update
We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Thank you for your patience.
Update
We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Thank you for your patience.
Update
We continue to investigate this issue as our highest priority. We apologize for the inconvenience and will continue to provide updates on this page. Thank you for your patience.
Update
We continue to investigate this issue as our highest priority. Thank you for your patience while we work towards a resolution.
Investigating
Please be aware that our team is currently investigating an issue impacting email notifications with some of our applications. Clients may experience a delay in receiving email notifications at this time. We apologize for the inconvenience and will continue to provide updates on this page. Thank you for your patience!
This incident affected: IT Asset Management (Help Desk, Incident), Work and Asset Management (MaintenanceDirect, PMDirect, Planned Maintenance, InventoryDirect), and Event Management (FSDirect, TripDirect).
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