Support Phone Line Issues
Resolved
This incident has been resolved.
Posted Feb 17, 2020 - 14:11 EST
Investigating
We are currently experiencing intermittent issues with our Dude Solutions Support phone line. If you need immediate assistance, please email support at support@dudesolutions.com. We apologize for this inconvenience and will continue to provide updates on this page.
Posted Jan 29, 2020 - 12:53 EST
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Senior Living Canada), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory), Dude Intelligence, MySchoolBuilding, MyFacilityDude, Event Management (Event Manager, Facility Schedule, FSDirect, FSAutomation, TripDirect), and Energy Management (Energy Manager, UtilityDirect).