Formerly Dude Solutions
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Brightly Support - Emails not being received by support team
Incident Report for Brightly Software
The issue regarding client emails not being received by the support team has been resolved. We are now receiving emails sent to,, and Thank you for your patience as we worked to resolve this issue.
Posted Dec 19, 2023 - 13:58 EST
We are currently investigating an issue regarding emails not being received by the support team. The impacted email addresses are,, and If you need to email support for these products, please email or call 877-655-3833. We will continue to post updates on this page and appreciate your patience while we resolve this issue.
Posted Dec 18, 2023 - 19:32 EST
This incident affected: Work and Asset Management (Asset Essentials), Event Management (Event Manager), and Energy Management (Stream).