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TheWorxHub - Access Issue for Canadian clients
Incident
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Update
We are continuing to investigate an issue that is preventing Canadian clients from accessing TheWorxHub using 'companyname.theworxhub.ca' web addresses.
If you are experiencing this issue, you can access your system by using the matching 'theworxhub.com' web address instead (for example, 'companyname.theworxhub.com').
Our team is actively working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work on a solution.
If you are experiencing this issue, you can access your system by using the matching 'theworxhub.com' web address instead (for example, 'companyname.theworxhub.com').
Our team is actively working to resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available.
We apologize for the inconvenience and appreciate your patience while we work on a solution.
Investigating
Our team is currently investigating an issue impacting access to TheWorxHub for Canadian clients. This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.
This incident affects: TheWorxHub (TheWorxHub - Senior Living Canada).
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