Formerly Dude Solutions
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TheWorxHub - Users experiencing slowness in the application
Incident Report for Brightly Software
Resolved
This incident has been resolved.
Posted Jun 05, 2024 - 13:36 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 04, 2024 - 17:21 EDT
Identified
TheWorxHub will have a critical maintenance window on Tuesday June 4th, from 4:25 PM EST to 4:40 PM EST. During this time TheWorxHub will be unavailable. Please subscribe to our status page at status.brightlysoftware.com for real-time information during this maintenance window as well as any future status updates from TheWorxHub. If you have any questions, please contact our Legendary Support team at support@brightlysoftware.com.
Posted Jun 04, 2024 - 16:19 EDT
Update
We are continuing to investigate this issue.
Posted Jun 04, 2024 - 15:38 EDT
Investigating
Our team is currently investigating slowness within TheWorxHub. This issue is a high priority for us, and we are actively working towards finding a resolution. Please continue to follow this page for updates.
Posted Jun 04, 2024 - 13:32 EDT
This incident affected: TheWorxHub (TheWorxHub - Senior Living USA).