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TheWorxHub - Latency

Incident Report for Brightly Software

Resolved

This incident has been resolved.

Posted Jan 20, 2026 - 16:14 EST

Update

We are continuing to investigate this issue.

Posted Jan 20, 2026 - 16:14 EST

Investigating

Our team is currently investigating latency in TheWorxHub for Senior Living clients This is a top priority for our team and we hope to have a resolution soon. We apologize for the inconvenience and will continue to post updates on this page. Please contact support@brightlysoftware.com if you have any questions.

Posted Jan 20, 2026 - 14:28 EST

This incident affected: TheWorxHub (TheWorxHub - Senior Living USA).