Mobile311 Notification Issue

Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

Incident Report for Brightly Software

Resolved

This incident has been resolved.

Posted Oct 30, 2023 - 10:10 EDT

Monitoring

Our team has implemented a fix for this issue and emails are sending as expected. We will continue to monitor all systems. Thanks again for your patience!

Posted Oct 27, 2023 - 15:19 EDT

Investigating

We have identified an issue where notifications from Mobile311 are not being received by users. We are investigating this issue as a top priority and will continue to post updates on this page.

Posted Oct 26, 2023 - 10:02 EDT

This incident affected: Work and Asset Management (Mobile311).