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Event Manager - Delay in receiving Email Notifications
Incident
Report for Brightly Software
Resolved
This issue has been resolved. Thank you for your patience. Please contact events@brightlysoftware.com if you have any questions.
Identified
Our team has identified the root cause of the issue and is actively working to implement a fix. We remain focused on resolving this as quickly as possible and will provide further updates as progress is made. Please contact events@brightlysoftware.com with any questions.
Update
Our team is still investigating this issue as the highest priority. Users will continue to receive emails intermittently. Until this is fully resolved, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. We will continue to post updates on this page. Thank you for your patience.
Update
Our team is still investigating this issue as the highest priority. Users will continue to receive emails intermittently. Until this is fully resolved, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. We will continue to post updates on this page. Thank you for your patience.
Update
Our team is still investigating this issue and users continue to receive emails intermittently. Until this is fully resolved, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. We will continue to post updates on this page. Thank you for your patience.
Update
Our team is continuing to investigate this issue and some users are now receiving emails intermittently. Until this is fully resolved, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. We will continue to post updates on this page. Thank you for your patience.
Investigating
Our team is investigating an issue where email notifications are not being sent in Event Manager. In the meantime, we recommend that your teams log into Event Manager directly to view any information you receive notifications for, rather than relying on email notifications. This issue is being investigated as a top priority and we will continue to post updates on this page. Thank you for your patience.
This incident affected: Event Management (Event Manager).
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