Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

Work Order Notifications

Incident Report for Brightly Software

Resolved

We want to inform you that our mail service experienced an outage today from 11:22 AM to approximately 2:06 PM EST. Unfortunately, any emails sent during this period will not be automatically resent. If you sent any critical communications during this window, we ask that you manually resend any necessary emails. You can check the AE audit log to determine what changes may have been made to work orders during that time.

We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we continue to ensure system stability. If you have any concerns or require further assistance, please reach out to Support at assetessentialshelp@brightlysoftware.com.
Posted Feb 05, 2025 - 15:04 EST
This incident affected: Work and Asset Management (Asset Essentials).