Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help | Data Security | Business Continuity

Brightly Software Scheduled Maintenance

Scheduled Maintenance Report for Brightly Software

Completed

The scheduled maintenance has been completed.

Posted Mar 29, 2026 - 22:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 27, 2026 - 22:00 EDT

Scheduled

Brightly Software is performing infrastructure maintenance on Friday, March 27th, from 10pm EST through Sunday, March 29th, at 10pm EST. During this time, several products and services will experience intermittent unavailability. The products and services impacted are: Asset Essentials Citizen Portal, Asset Essentials Analytics, Dude Intelligence, HelpDesk, Event Manager, and the MaintenanceDirect Grainger integration.

For real-time information and to track the status this maintenance, please continue to follow this status page. If you have any questions, please contact our Legendary Support team at support@brightlysoftware.com.

We apologize for any inconvenience and appreciate your patience while we continue to invest in improving your experience with our products.

Posted Mar 27, 2026 - 11:09 EDT

This scheduled maintenance affected: IT Asset Management (Help Desk), Work and Asset Management (Asset Essentials, MaintenanceDirect), Event Management (Event Manager), and Dude Intelligence.