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While the change has been fully implemented, DNS updates can take some time to fully propagate, so some users may continue to see intermittent access issues for up to another 24 hours. If you are still experiencing any problems, try again using this link https://login.myschoolbuilding.com/msb or accessing the page using an incognito browser.
If you need further assistance, please contact us at support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
Posted Feb 12, 2026 - 10:24 EST
Monitoring
We have resolved the issue with users not being able to access MySchoolBuilding. If you are still experiencing this issue, please clear your browser's cache and try again by going to https://login.myschoolbuilding.com/msb or https://www.myschoolbuilding.com/msb. While the change is in place, DNS updates can take some time to fully propagate. Because of this, you may continue to see the issue for a short period. If you need further assistance please contact support@brightlysoftware.com. Thank you for your patience while we worked to resolve this issue.
