The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.
This issue has been resolved. Thank you for your patience.
Posted Jan 10, 2025 - 16:58 EST
Identified
We have identified the root cause of the issue and our team is actively working on implementing a fix. We appreciate your patience and understanding during this time. Thank you for your continued support!
Posted Jan 09, 2025 - 14:40 EST
Investigating
We are currently investigating an issue with users receiving an 'incorrect syntax' error when trying to export through Data Export and Custom Reports options. This is a top priority and are working to resolve as quickly as possible. We will continue to post updates on this page.
Posted Jan 09, 2025 - 11:07 EST
This incident affected: Energy Management (Energy Manager).
