Formerly Dude Solutions
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Asset Essentials - Access issue

Incident Report for Brightly Software

Resolved

This issue has been resolved. If further assistance is needed please reach out to Brightly Support: support@brightlysoftware.com
Posted Oct 02, 2025 - 14:48 EDT

Update

We have received reports of intermittent errors when logging into Asset Essentials. Please clear cache and cookies for "all time" to resolve this issue. We apologize for the inconvenience and appreciate your patience.
Posted Oct 02, 2025 - 08:47 EDT

Update

Our team continues to investigate an intermittent issue impacting access to Asset Essentials. Please attempt to clear cache and cookies for "all time" to resolve login errors. We apologize for the inconvenience and appreciate your patience.
Posted Oct 01, 2025 - 10:02 EDT

Investigating

Our team is currently investigating an intermittent issue impacting access to Asset Essentials. In the meantime, clearing your browser cache for all time should resolve the issue. We apologize for the inconvenience and appreciate your patience.
Posted Oct 01, 2025 - 08:33 EDT
This incident affected: Work and Asset Management (Asset Essentials).