Formerly Dude Solutions
Status Page

The Brightly status page is a real-time, 24/7 health check for all of our products. Our goal is to be transparent, and give our clients reliable information to let you know how we’re doing.

More Info: Online Help  |  Data Security  |  Business Continuity

Brightly Software Email Migration - Delay in receiving emails
Scheduled Maintenance Report for Brightly Software
Completed
The scheduled maintenance has been completed.
Posted Feb 10, 2024 - 18:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 10, 2024 - 06:00 EST
Scheduled
Please be aware that Brightly Software is undergoing an email migration on Saturday, 2/9/2024, starting at 6am EST and lasting for several hours. During this time emails to Brightly Software email addresses will be queued, and delivered once the migration is complete. Due to this, you may experience delays in responses to your emails. If you need immediate help during this time, please submit a case through the Community portal: https://community.brightlysoftware.com/s/contact-client-support
We will continue to post updates on this page and will confirm when the migration is complete.
Posted Feb 09, 2024 - 15:31 EST
This scheduled maintenance affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Senior Living Canada), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, ConnectGIS, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory, Asset Essentials Analytics), Safety (CrisisManager, Safety Center), Community Development (SmartGov, ATS), Dude Intelligence, MySchoolBuilding, MyFacilityDude, Event Management (Event Manager, Facility Schedule, FSDirect, FSAutomation, Facility Schedule, TripDirect), and Energy Management (Energy Manager, UtilityDirect, Stream).