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Brightly Software Email Migration - Delay in receiving emails

Scheduled Maintenance Report for Brightly Software

Completed

The scheduled maintenance has been completed.

Posted Feb 10, 2024 - 18:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 10, 2024 - 06:00 EST

Scheduled

Please be aware that Brightly Software is undergoing an email migration on Saturday, 2/9/2024, starting at 6am EST and lasting for several hours. During this time emails to Brightly Software email addresses will be queued, and delivered once the migration is complete. Due to this, you may experience delays in responses to your emails. If you need immediate help during this time, please submit a case through the Community portal: https://community.brightlysoftware.com/s/contact-client-support
We will continue to post updates on this page and will confirm when the migration is complete.

Posted Feb 09, 2024 - 15:31 EST

This scheduled maintenance affected: TheWorxHub (TheWorxHub - Senior Living USA, TheWorxHub - USA - Healthcare, TheWorxHub - USA - Api, TheWorxHub - Senior Living Canada), IT Asset Management (Help Desk, Incident, Insight, Mobile Device Management), Work and Asset Management (Asset Essentials, MaintenanceDirect, PMDirect, Planned Maintenance, Work Order, Zion.Web, Maintenance Manager, Mobile311, CapitalForecastDirect, Critical Alarm Automation, SchoolDude WorkCenter, Capital Forecast, Critical Alarm, FacilityDude Work Center, InventoryDirect, Inventory Wireless, Inventory, Asset Essentials Analytics), Event Management (Event Manager, Facility Schedule, FSDirect, FSAutomation, TripDirect), Energy Management (Energy Manager, UtilityDirect, Stream), and Dude Intelligence, MySchoolBuilding, MyFacilityDude.