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Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
Posted Mar 25, 2026 - 09:33 EDT
Monitoring
Our team has implemented a fix for this issue. The services are restored and working properly. We will continue to monitor all systems. Thank you for your patience!
Posted Mar 25, 2026 - 09:32 EDT
Investigating
Our team is currently investigating an issue with Requests submitted by Email not creating work orders in Asset Essentials. This is being investigated as our top priority and we will work to have a resolution out as soon as possible. Thank you for your patience! Please follow this page for updates and contact assetessentialshelp@brightlysoftware.com if you have any questions.
Posted Mar 24, 2026 - 10:50 EDT
This incident affected: Work and Asset Management (Asset Essentials).